Advanced Diploma in Call Center and BPO Management (ADCCM)

Code
ADCCM

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Description
Curriculum

Course Details

The ADCCM meets the challenge faced by students to constantly update their skills in today's competitive world. This course provides knowledge and Skills of Call Center and BPO Management.

Principles & Practice of Management
Call Center Management
Customer Relationship Management
BPO (Business Process Outsourcing)

Course Details

Pre-Requisites 10+2 or Equivalent
Duration (Fast Track) 3 Month
Duration (Regular) 1 Year
Fees (INR) 13,900 + 18% GST
Fees (USD) $400 + 18% GST

Advanced Diploma in Call Center and BPO Management (ADCCM)

Course Details

Course Details

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